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Posts Tagged ‘process quality’

A seatbelt for your processes

Would it be too much to ask that in future all processes come equipped with the following sticker:
DANGER: This process can seriously damage your wealth
I’ve always had this a vague picture in my mind of an analogy between wearing a seatbelt while driving and using process testing methods during projects. So I took a quick [...]

Process TestLab: Is your customer alive?

I, the customer, hereby promise that I will never change my mind once I have placed the burden of delivery on my supplier. So help me God.

Customer integration, Outside-In, consumer-orientation, social BPM … the list of terms describing the shift from process silo thinking to a more inclusive approach is as long as the list [...]

Proceedings of the 2010 S-BPM One Conference published by Springer

The official bit first: ”This book constitutes the thoroughly refereed post-proceedings of the Second International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2010, held in Karlsruhe, Germany in October 2010.
The 10 revised full papers presented together with one invited keynote paper and three panel statements were carefully reviewed and selected [...]