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The BBCCon12 warm-up (I)

bbc_125_hmsI’ll be the first to admit that I don’t always make it easy for conference organizers. All too often they may catch me sitting in the last row a couple of minutes before I’m due to speak, making substantial changes to my presentation. The reason for doing so is that I tend to be infected with the mood of the conference and with my impression of what that particular audience expects (which often leads me to do the exact opposite – nothing is a boring as having to sit through days of presentations that only confirm what you know already).

The Building Business Capability Conference 2012 will for once be slightly different: In my pre-conference hand-out material I’ve concentrated of providing the – in my opinion – most striking and important results from our survey into process quality and gone easy on drawing any conclusions. By contrast, on the actual day itself I will focus on the implications of the survey. Hopefully we will be able to discuss issues such as

  • How does the skillset of business analysts need to change?
  • How can we better integrate the processes users into our projects?
  • Where do we need to change our checklist when planning changes to processes?

and last but by no means least

  • How do we define a successful process and live up to these expectations?

These may not be the questions foremost on our minds as business analysts, but our internal and external clients are telling us to come up with some reasonable answers. So let’s get the discussion process going.

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While you were out …

… we presented you with the following:




Thank you to OPENTEXT. I can honestly say that this was totally unexpected! And it seems that I’m in good company too, as Theo Priestley also received this certificate.

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  1. [...] couple of weeks ago it was the certificate, now it’s official. I’ve been put on THAT list. It’s nice to sometimes receive a bit of [...]

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There’s a long way to go for BPM

Right, taraneon is back!

After my 6 months sabbatical (spent in fact supporting a rather prestigious client in unravelling a process and IT mystery that demanded 100% of my time and attention and left no room for anything else) I’m now getting back to matters at the heart of taraneon: Improving the way our clients deal with their processes.

And what better way is there than to start off this new chapter with a presentation at the Building Business Capabilities Conference 2012 in Fort Lauderdale. I’ll be talking about some of the results of our survey into process quality.  Anyone believing that BPM is a done deal, a low hanging fruit, an effort with high gains and no risks should drop in on my session on Day 1 because the participants in our survey tell a completely different story:

  • BPM projects running exceeding time and budget,
  • process design errors which remain undetected until they threaten the day to day operations of the company,
  • a workforce that remains in the dark about process changes,
  • the impact of process managers on projects …

If there’s one thing the survey tell us it’s that successful BPM is not about the tools but about the ability to organize.

I’m hoping to see many of you at the conference and I’m sure that we will have a lively discussion about the state of process quality.

Check out the conference website, it’s again a packed program with many great session taking place.


Slightly closer to home (at least it’s on the same continent) I’ll be speaking in Graz/Austria on Nov. 5th at an roundtable event organized by the Gesellschaft für Prozessmanagement.

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