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Posts from ‘September, 2011’

Meet us at the BPF2011 in Ft. Lauderdale

We’re very much looking forward to this years Business Process Forum taking place in Ft. Lauderdale on Oct.30 – Nov.4. With more than 1000 attendees and a great list of presenters and sessions on the agenda, the event promises to be something special.
Thomas will be presenting case studies and results from the Process TestLab. In [...]

Introducing: The Cloudonauts

When we send people into space we call them astronauts. I just wonder if in future we need a new role for the folks dealing with processes in the cloud. My weird friday suggestion is therefore the creation of the Cloudonauts, people who at the behest of their (earthstruck) process managers attempt to repair, change [...]

Process TestLab: Is your customer alive?

I, the customer, hereby promise that I will never change my mind once I have placed the burden of delivery on my supplier. So help me God.

Customer integration, Outside-In, consumer-orientation, social BPM … the list of terms describing the shift from process silo thinking to a more inclusive approach is as long as the list [...]