Just taking a quick look at the most popular postings on the traneon blog in 2009:
- Introducing The Process Experience
A first outline of how we believe processes should be designed: As a way to make life easier for the customer - 10 lessons we could take away from 2009
A quick look at the lessons the past year may have provided for 2010 - A culture shock for management?
A lot has been made of the importance of management buy-in into BPM thinking – or lack thereof. Just a question of getting the message right, or are you talking to the wrong people? - Automation is no replacement for management
Now even a german court has ruled that automated process operations need to be managed to avoid having to pay damages. Btw, the company in question – formerly the largest homeshopping enterprise in Europe – is no more. - Did you ask for that process sticker?
A process for all seasons? Endlessly scalable? Are you sure??
Not included is the ‘Processness?’ column, a collection of some of the weirder things we’ve come across. But in case you’re wondering, Processness? would have made it to the No. 3 spot.